This is What Superb Customer Service Looks Like!
Superb customer service is the lifeblood of any business, be it brick and mortar or a business that operates largely online. You can hang coupons on my door all day long but if I have had poor customer...
View ArticleHow Answering Your Phone Can Lose You Business
Times are tough. And I admire people who have that spark of “get up and go” and who will do whatever it takes to promote their small local business. However, if you don’t have the sense that God gave a...
View ArticleRecommended Reading – Reinventing the Wheel
Reinventing the Wheel: The Science of Creating Lifetime Customers By Chris Zane I hope you will read this book. I absolutely loved it and couldn’t put it down! When Chris Zane bought his bicycle shop...
View ArticleYour Partner In Success Radio: Tony Bodoh
Denise Griffitts interviews Tony Bodoh, #1 Best-Selling Author, International Speaker, and Customer Experience Expert Tony Bodoh is a two-time, #1 best-selling author and the editor of Breakthrough...
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